Typical job
A property owner reports bed bugs and
A technician assesses the apartment and discusses the requested heat treatment. The visit focuses on understanding the property and what the treatment would involve before the owner considers the work. The owner gets a clearer picture of the treatment scope. Ask what preparation is needed for the specific property, since access and readiness can affect the work.
Typical job
A resident spots a bald-faced hornet nest
The crew considers the reported nest location and the surrounding property when assessing the job. The technician explains the recommended approach after confirming what pest is present and where activity is occurring. A clear assessment helps the resident understand the work being considered. Keep people away from the nest area and share its location with the technician.