Typical job
A homeowner spots a bald-faced hornet nest
The crew reviews the reported nest location and assesses the situation before selecting an approach. The technician explains the recommended treatment and any precautions for people and pets near the work area. The homeowner gets guidance on the treatment plan and how to keep others clear during application. Avoid disturbing the nest, and tell the technician about nearby access paths or commonly used outdoor areas.
Typical job
A resident notices mouse activity and wants
A technician assesses the property and confirms the target pest before recommending treatment. The crew discusses where activity is being reported and explains practical precautions, including leaving any placed bait stations undisturbed. The resident gets a treatment recommendation and a clear way to share changes in activity. Report recurring signs or new sightings to the team so they can be considered in follow-up guidance.